How can we help?

Welcome to the JubaGate Link FAQ section! We’ve compiled answers to some of the most common questions about our services. If you have any additional inquiries, don’t hesitate to contact us directly—we’re here to help!

General Questions

Have Any Questions?

If you didn’t find the answer you were looking for, feel free to reach out to us! Our team is always ready to assist you with any additional questions or concerns

JubaGate Link provides a wide range of services, including logistics management, product sourcing, payment solutions, and tour & travel services. We specialize in connecting South Sudan and China with the global market through tailored business solutions.

We have offices in South Sudan and China.

  • China: Room AB115, Tongtong Mall, No. 101 Guangyuan West Road, Yuexiu District, Guangzhou, Guangdong, China
  • South Sudan: Opposite Morobo Clinic, Thongpiny, Juba Na Bari, American Embassy Road, Juba, South Sudan

You can reach us via email at [email protected], or by phone:

  • China: +86 181 2211 1054

South Sudan: +211 92 146 7621
You can also follow us on social media @jubagate for updates and news.

Logistics Services

We offer comprehensive logistics services including Express Cargo, Air Cargo, Sea Cargo, Customs Clearance, Local Delivery, and Warehousing & Forwarding. We provide end-to-end logistics management to ensure your goods are delivered securely and on time.

Once your shipment is on the move, we provide real-time tracking services. You can stay updated on your shipment’s location and estimated delivery time through our tracking system.

Yes, we handle customs clearance to ensure your shipments move through borders without unnecessary delays. We take care of all the paperwork and compliance requirements.

Sourcing & Procurement

We identify and verify reliable suppliers for your business, negotiate prices, and manage the logistics of product delivery. Our services ensure that you receive high-quality products at competitive prices.

Yes, we provide product sampling and quality assurance services. We thoroughly inspect the products to ensure they meet your standards before they are shipped.

We serve various industries, including retail, manufacturing, construction, healthcare, and more. Our extensive supplier network allows us to find the right products for your specific needs.

Payment Solutions

Our money transfer service facilitates secure and fast transfers between South Sudan, China, and other international destinations. We provide competitive exchange rates and low fees to ensure efficient and cost-effective transactions.

Yes, we offer supplier and manufacturer payment services. We manage the entire payment process, ensuring that your transactions are secure, timely, and compliant with international standards.

We offer competitive currency exchange services, allowing you to convert funds between South Sudanese pounds, Chinese yuan, and other major currencies at favorable rates.

Tour & Travel Services

We provide a full range of travel services, including visa assistance, travel itineraries, flight and accommodation bookings, guided tours, concierge services, and translation/interpretation services. Whether you’re traveling for business or leisure, we ensure your journey is stress-free.

Yes, we offer visa assistance services to help you navigate the complex visa application process. We guide you through the required documentation and ensure your application is submitted accurately and on time.

Yes, we can arrange group travel packages for businesses, educational tours, or leisure groups. Our services are fully customizable to meet your specific travel needs.

@jubagate on all platforms

Help Center

Still Have Questions?

If you didn’t find the answer you were looking for, feel free to reach out to us! Our team is always ready to assist you with any additional questions or concerns.

Still Have Questions?

If you didn’t find the answer you were looking for, feel free to reach out to us! Our team is always ready to assist you with any additional questions or concerns.

@jubagate on all platforms